The STAR21 Trust and Privacy Pledge

Our Belief

At STAR21 we believe that technology should serve reflection, not surveillance.

Our products exist to spark insight and engineer progress — helping teachers and leaders grow through evidence, not judgement. Trust is our foundation: without it, no insight has value.

Our Promise to You

We pledge to uphold the following principles in everything we design, build, and deliver:

1. Purpose before profit — Starlight and all STAR21 tools exist to support professional growth, reduce workload, and advance teaching quality, never to monitor, rank, or penalise individuals.
2. Privacy by design — Every feature is developed with GDPR compliance, encryption, and user control at its core. You decide what stays, what's shared, and what's deleted.
3. Transparency in action — We clearly explain how your data is processed, stored, and used, and we never sell or share identifiable information with third parties.
4. Anonymised insight only — When we analyse trends across schools or trusts, all personal and school identifiers are removed so the insight can inform improvement, not expose individuals.
5. Ethical AI, human oversight — Our AI models are trained and monitored to reduce bias and to keep the human in the loop. Teachers remain the ultimate interpreters of their own feedback.
6. Accountability and openness — We welcome scrutiny, external audit, and dialogue with users. Protecting your trust is our highest standard of success.

Our Commitment

By publishing this pledge, STAR21 commits to earning and maintaining your trust every day — through clarity, care, and respect for your professional privacy.

Our mission is simple: to make growth private, purposeful, and empowering.